People have good days and bad days, and their performance reflects that. Even world-class athletes have off days. Many managers and coaches forget that and s focus on shortcomings when coaching and providing feedback. While there is always room for performance to improve, research shows that identifying and building strengths produces better results than focusing on faults. Remember that the goal is to raise performance, not critique a particularly good or bad day. Don’t hold back the praise because of a few missteps. It’s just as important to recognize and reinforce strengths as it is to point out where people fall short.