With the explosion in social media, there has been much discussion about how to position yourself and how to brand yourself. The simple fact is nothing works like authenticity. You can’t be successful if people do not get a true sense of who you are in business or in your personal life. People want to [...]
When you are trying to make a sale, you are relying on your credibility. It is crucial for a prospective customer to believe what you are saying and to feel confident that you are being straight with them. Companies, however, often overlook actions that will undermine that credibility. COmpanies need to evaluate their customer service, [...]
Despite what some customers and bosses would like to believe, 100% accuracy is impossible. To err is human, as the saying goes, and businesses are run by humans. Understanding that mistakes happen will go far in alleviating your stress levels, but more important is how you handle them when they occur. Accept What Happened And [...]
Congressman Anthony Weiner has been in the news for tweeting inappropriate pictures to a young woman. People are split in their opinions about whether he should remain in office, but there are some lessons that can be learned for any business. 1) Be honest. If Weiner had owned up to his action immediately, the fallout [...]
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