silo » The Modern Observer Group

Prevent Silo Thinking

Process Comments Off

Oct 192011

If you do your job well, and everyone else does their jobs well, everyone succeeds, right? Wrong. In fact, in any organization, it’s not only important that everyone do what they are supposed to — everyone also needs to work together. Don’t let a silo mentality take over your company. Recognize that you are all [...]

Break Down The Silos

Communication, Process Comments Off

Feb 132011

Recently I saw a post on the Facebook page of a company I follow that stated, if you have questions about your order contact customer service. It went on to say, “This page is for updates only.” This statement represented everything that companies are doing wrong as they enter social media. Too many companies look [...]