When you’re running a business, it’s crucial to watch the bottom line. You need to ensure that you are getting a good return on investment, that you have positive cash flow and, of coure, that you are turning a profit. There are other factors that the numbers don’t show you and these things can be [...]
The headline of this post would seem to be ridiculously obvious. If something has failed, you don;t want to copy it. Yet many companies and even more politicians rush into things with a “me too” mentality and grab failed ideas. To be clear, I’m not talking about taking a failed idea and reworking so it [...]
In the spirit of the season, and in light of recent economic, political, national and world events, I felt it was appropriate to reprint the letter written by eight-year-old Virginia O’Hanlon to the New York Sun and remind everyone that yes, Virginia. There is a Santa Claus. “DEAR EDITOR: I am 8 years old. [...]
There has been much written about the innovation at Google. I have had some conversations lately that has made me wonder if Google isn’t, unintentionally, killing innovation in the rest of us. More than once I’ve been in a conversation where someone has tried in vain to remember something and ended up pulling out their [...]
I was flipping channels recently and came across an old episode of Star Trek. The Enterprise was falling into a planet dooming them all and Kirk called for engineering to restart the engines. Scotty said it couldn’t be done. “You canna break the laws of physics,” he explained. Of course five minutes later the impossible [...]
For the past several days the news of a horrible tragedy has gripped Connecticut, the country, and indeed the world. I’m referring to the senseless deaths of 20 children and six adults in the massacre at Sandy Brook Elementary School in Newtown. For most of us, the images are still fresh in our minds and [...]
People tend to overlook the little things, but the little things can lead to big success. Do every job with the goal of being a success at it. Use those little successes (a blog post written, an e-mail sent out, a customer’s call returned, etc.) to build momentum. The more small successes you can pack [...]
Not too long ago, I met a woman at a networking event who is good friends with one of my clients (we’ll call her Christine). Upon hearing my name she immediately exclaimed, “Oh my god! Christine is always talking about you. When is your next class starting?” Five minutes later, she was signed up for [...]
Lately I’ve received a number of sales pitches that indicate they have no idea who I am. They picked my name off a list (or in some cases not even a name) with no research at all. I’m sure I’m not the only one, and this is not a new occurrence. The biggest offender of [...]
Think about your favorite holiday traditions. Whether it has to do with gift giving or what you have for dinner or who you spend the holidays with, that tradition evokes an emotional response. It brings up memories of past holidays and good feelings in general. A holiday tradition is comforting. What is a tradition, though? [...]
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