The Myth of Fans

 Communication  Comments Off
Aug 052011
 

Social media “gurus” are everywhere. They talk about how many fans they have and how important it is to generate large lists of fans. That is a myth. You do not need 500+ fans. You need customers. What good are 4,000 fans if none of them actually use your services? So0called gurus will tell you [...]

Reduce Your Options

 Process  Comments Off
Feb 222011
 

What drives some companies to succeed while others languish? Why does Kmart struggle while Wal-Mart and Target thrive? What the former lacks — that the latter have nailed — is focus. Wal-Mart focuses on “always low prices.” Target caters to a similarly cost-conscious market but focuses more on image and design. You can’t be all [...]

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