Customers Are Rarely Right But You Have To Make Them Think They Are
We’ve all heard the axiom, “The customer is always right.” Most of us have experienced the opposite. Customers rarely know […]
Read more →We’ve all heard the axiom, “The customer is always right.” Most of us have experienced the opposite. Customers rarely know […]
Read more →Bad customer service is ubiquitous. Recently, I dealt with two companies. One who was a perfect example of what not […]
Read more →On Friday, November 3, the iPhone X became available in stores. As with most iPhone releases, people lined up to […]
Read more →It can happen in any industry. One company decides to lower their prices. Then another decides to match or beat […]
Read more →Born between 1995-2012, these young people are just becoming adults. They’re also a huge chunk of the world population, with […]
Read more →How customers perceive your business is their reality – so take a step back and examine how you do business. […]
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