What Is Your Customer Looking For?
It’s very common for business owners to say “everyone can use us.” In reality, not everyone is going to be […]
Read more →It’s very common for business owners to say “everyone can use us.” In reality, not everyone is going to be […]
Read more →We’ve all heard the axiom, “The customer is always right.” Most of us have experienced the opposite. Customers rarely know […]
Read more →Bad customer service is ubiquitous. Recently, I dealt with two companies. One who was a perfect example of what not […]
Read more →On Friday, November 3, the iPhone X became available in stores. As with most iPhone releases, people lined up to […]
Read more →There is no shortage of material on customer experience. It is difficult to provide a strong customer experience if your […]
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