Customers Are Rarely Right But You Have To Make Them Think They Are
We’ve all heard the axiom, “The customer is always right.” Most of us have experienced the opposite. Customers rarely know […]
Read more →We’ve all heard the axiom, “The customer is always right.” Most of us have experienced the opposite. Customers rarely know […]
Read more →In an episode of “Seinfeld” Elaine found out that her favorite contraceptive had been discontinued. Needing to stretch her supply […]
Read more →You may think your product or service is the greatest thing since sliced bread and that everyone can benefit from […]
Read more →Who you want your customers to be is different from who do you want as your customer. Who you want […]
Read more →What customers really want from your organization is help solving their problem. They want to hear what other customers were able […]
Read more →If the headline of this article seems strange to you, you’re not alone. Most business people spend their time trying […]
Read more →Communications is an integral part of your customer relationships. Customers need to feel that you are accessible when they need […]
Read more →Your company may sell one product or offer a variety. Either way, the odds are that you have different types […]
Read more →Are you an expert in your field? If not, why should I use your product or service? Customers expect the […]
Read more →The need to understand who your ideal customer is comes down to finding what your customers have in common. Most […]
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