Should That Item Really Be On Your To-Do List?

Should That Item Really Be On Your To-Do List?

Featured, Improvement, Process
Not every project or task you take on requires your immediate attention. If you’re feeling overwhelmed, ask yourself a few questions to help you prioritize your to-do list. Why is this task necessary? If there’s no clear answer, it’s probably not urgent. What would happen a month from now if you don’t get this done? It’s tempting to barrel through your list for the sake of crossing things off, but before you spend time on a task, visualize its future impact on you, your stakeholders, and your business. If you don’t see a long-term impact, consider passing. Are you the right person to do this task? If not, consider whether you can delegate to someone else. Did you agree to take on this task for the right reasons? You may…
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Don’t Let Uncertainty Paralyze Your Decision-Making

Don’t Let Uncertainty Paralyze Your Decision-Making

Featured, Process
When you’re living in a period of heightened uncertainty, your normal decision-making processes can break down. Some people become paralyzed and afraid to act, while others make quick decisions based on emotions or bias rather than facts. You can make careful, reasoned decisions by taking a strategic pause to stop and assess what information you have — and what you’re missing. Identify what kind of data you’re working with and biases that might accompany it. For example, some data captures our attention because it's surprising, but we might overweigh it because it’s new or noteworthy. Identify which information matters most to your decision-making. There are an endless number of “known unknowns” out there, and exploring them all won’t help you. Instead ask yourself: What do I really need to know…
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Make A “To-Don’t” List

Make A “To-Don’t” List

Featured, Improvement, Process
We're all familiar with a to-do list. It's easy to take on too many projects because you don't want to say no or you don't want to disappoint people. That same desire not to disappoint can lead you to do things that divert you from your own goals. Take a good look at your to-do list. How many things do you have on there that aren't moving you to your goals? Do you have items that have recurring for a while? Examine them and see if you are getting results from those actions. If you are not getting value from your tasks, reconsider if you should keep doing the. It may be time to put them on your "to-don't" list. Time management isn't just about what you are doing. It…
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What Do You Have For Breakfast?

What Do You Have For Breakfast?

Attitude and Mindset, Featured, Process
For most Americans, breakfast consists of eggs, cereal, toast, fruit, a muffin, a smoothie, or something similar. We tend to get locked into habits that were created long ago. Most Americans don't consider having fish, rice, beans, etc. for breakfast even though they are common in other cultures. Our breakfast habits are deeply ingrained. The same goes for our work habits. People tend to follow the same routine. doing things the same way over and over. Having a process is necessary, but you also have to examine what you are doing. Don't let following a process turn into a rut. Whether in your work or your personal life, you need to change things up. Try something new: Whether it is having something new for breakfast, trying new food or going…
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Plan For Success

Plan For Success

Featured, Improvement, Process
It's a common problem. Businesses plan to become successful, but they can't handle it when it happens. While startups frequently have this problem, it is by no mean unique to them. With the changes in the economy caused by the COVID-19 lockdown, companies such as Amazon, UPS, and Wayfair have become victims of their success. These companies have been overwhelmed with orders. Their customer satisfaction has dropped because they can't keep up. What is worse is that they lack transparency. Their tracking systems give information on shipments as if there are no delays. The day of expected the delivery, the status changes and gets put off, sometimes multiple times. Companies need to be prepared for success, even wild success. In the case of these three companies, it means making sure…
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Is Your Business Mask Worthy?

Is Your Business Mask Worthy?

Attitude and Mindset, Featured, Process
In an episode of "Seinfeld" Elaine found out that her favorite contraceptive had been discontinued. Needing to stretch her supply she evaluated every man she met to see if he was "sponge worthy." In today's world, people are being required to wear masks in stores, offices, amusement parks, etc. While useful, these masks are uncomfortable and annoying to wear. If people are spending time in your business, you need to make sure the experience you create is mask worthy. If you need your customer to come to a physical location, you now have to deal with the physical distancing and masks that COVID-19 has thrust upon us. Many people would rather wait to go to businesses than wear the mask. You have to be able to create a compelling reason…
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Spark Your Own Creativity

Spark Your Own Creativity

Featured, Improvement, Process
When our daily routines are geared toward barreling through a to-do list, it can be hard to set the right conditions for creativity. Fortunately, there is a time-tested approach — that’s also quite simple — for generating creative ideas. Gather raw materials in your area of interest. This could mean anything from articles you've been meaning to read to the browser tabs you've left open on your computer. Spend time digesting the material -- and looking for connections. Fill in small index cards with notes, as if you're trying to solve a puzzle. Shuffle between the physical cards looking for patterns and themes. Do nothing. Find a way to disengage your mind to allow unconscious processing, whether that’s by taking a walk, listening to music, watching a movie, or even…
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The Certainty Of Uncertainty

The Certainty Of Uncertainty

Attitude and Mindset, Featured, Process
You have probably heard the statement many times. It's usually phrased something like, "We don't have visibility," or "the level of uncertainty makes us nervous." People are nervous because we live in uncertain times. The fact of the matter: we always live with uncertainty. There are always circumstances that you cannot predict. An accident on the freeway, a storm suddenly changes direction, a speeding car crashes into a power line shutting down your electricity. Did you see these coming? Of course not. The best of us, however, have emergency plans. A backup generator, a hurricane preparedness plan, etc., but unless you have a crystal ball, you don't know what is actually going to happen. The fact is for every situation there are two outcomes: It goes well or it goes…
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One Size Does Not Fit All

One Size Does Not Fit All

Customer, Featured, Process
You may think your product or service is the greatest thing since sliced bread and that everyone can benefit from it. That may even be true, but everyone isn't going to want it. We all try to find the sweet spot for our customers the one thing that will grab them and keep them. The problem is that one size does not fit all. One customer will look at your product and decide that it is too expensive where another will be drawn to the high price because it conveys exclusivity. Some people  will be drawn to the simplicity of a product where others decide it doesn't do enough. There are different sweet spots for different audiences and they often contradict each other. Your job is to define who your…
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Perils Of Working At Home

Perils Of Working At Home

Featured, Process
While many people work at home on a regular basis, recent circumstances have forced a lot of people to make the transition. Remote workers face different challenges and different distractions. Here are some tips for making your work at home experience more productive and enjoyable. Set up a space: Just like you have a desk or workstation at your workplace, you need to have a dedicated space to work in. It can be a corner of a room, a full home office, or even part of the dining room table if need be. The important part is that when you are in that space, you are at work. You need to think of that space as separate from your home. Going there is going to work.Go to work: When you…
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