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Category: Featured

customer

Customers Are Rarely Right But You Have To Make Them Think They Are

January 14, 2021
Communication, Featured

We’ve all heard the axiom, “The customer is always right.” Most of us have experienced the opposite. Customers rarely know […]

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information

Information Needs Context

January 12, 2021
Evaluate, Featured

In today’s world, everything depends on information. Metrics are crucial understand how you are progressing. The truth is that information […]

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traditions are processes

Uncomfortable Creating Process? Think Of Them As Traditions

December 14, 2020
Featured, Improvement, Process

What is your favorite holiday tradition? Is it going to a specific place? Singing carols? A particular meal that you […]

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Self Care Goals

Realistic New Year’s Goals

December 7, 2020
Featured, Improvement

By:  Cailin McBee 2020 has been one of the most challenging years in modern times.  Now, more than ever, our […]

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in the zone

Three Tips For Getting In The Zone

November 30, 2020
Featured, Focus

You’re standing at home plate. Your bat is back and ready to swing. The pitcher throws the ball. It looks […]

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presentations

Project Confidence in Your Next Presentation

November 18, 2020
Attitude and Mindset, Communication, Featured

Many of us feel anxious when we’re speaking or presenting at a big meeting, but there’s lots of research on […]

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question

Always Ask Why

November 16, 2020
Attitude and Mindset, Featured

In our coaching sessions, we find that people are reluctant to ask why. Poor managers take the question as a […]

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referral

Coaching an Employee to Solve Problems in New Ways

November 13, 2020
Communication, Featured

Sometimes an employee gets stuck while solving a problem. They try once and, when they fail, either give up or […]

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plan

Close The Loops

November 9, 2020
Attitude and Mindset, Featured

In the book Getting Things Done by David Allen the author talks about closing the loops. This is an important […]

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plan

Improve Your Critical Thinking Skills

November 2, 2020
Attitude and Mindset, Featured, Improvement

To make good decisions, it’s important to think critically. And, yet, too many leaders accept the first solution proposed to […]

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Recent Posts

  • Customers Are Rarely Right But You Have To Make Them Think They Are
  • Information Needs Context
  • Uncomfortable Creating Process? Think Of Them As Traditions
  • Realistic New Year’s Goals
  • Three Tips For Getting In The Zone

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