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Category: Communication

Zoom Meeting

Connect With Your Audience When You’re Presenting Remotely

February 25, 2021
Communication, Featured

Good presenters know how to connect with their audience — which is really challenging in a virtual setting. To start, […]

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crisis

How to Communicate with Your Customers in a Crisis

February 18, 2021
Communication, Featured

In a fast-moving crisis, it’s important for leaders to communicate with empathy and honesty — not just internally, but externally […]

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presentations

Don’t Leave Out Facts To Make Your Point

February 4, 2021
Communication, Featured

At a recent event, the host wanted to make the point that businesses need to help solve the world’s problems. […]

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customer

Customers Are Rarely Right But You Have To Make Them Think They Are

January 14, 2021
Communication, Featured

We’ve all heard the axiom, “The customer is always right.” Most of us have experienced the opposite. Customers rarely know […]

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presentations

Project Confidence in Your Next Presentation

November 18, 2020
Attitude and Mindset, Communication, Featured

Many of us feel anxious when we’re speaking or presenting at a big meeting, but there’s lots of research on […]

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referral

Coaching an Employee to Solve Problems in New Ways

November 13, 2020
Communication, Featured

Sometimes an employee gets stuck while solving a problem. They try once and, when they fail, either give up or […]

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map

Do You Know Where Your Leads Are?

October 7, 2020
Communication, Featured, Improvement

Defining your approach to qualifying and tracking leads can drive a ton more business…some ideas from Marc Kitz, Sales Coach! […]

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email

Check The Tone of Your Message Before Hitting Send

September 23, 2020
Communication, Featured

When teams are working remotely and stress levels are high, it’s all too easy to miscommunicate. Even well-intentioned messages can […]

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Zoom Meeting

Make An Impact In Virtual Meetings

August 17, 2020
Communication, Featured

A video conference isn’t just a meeting over video — it’s an entirely new experience and requires us to adapt […]

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Sales

If You Can’t Name Your Company, You’re In The Wrong Business

May 11, 2020
Attitude and Mindset, Communication, Featured

Often I meet someone at a networking event who tells me they are a consultant. I follow up by asking […]

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Recent Posts

  • You Must Remember This, A List Is Just A List
  • Connect With Your Audience When You’re Presenting Remotely
  • Didn’t Get Much Done Yesterday? Don’t Beat Yourself Up
  • How to Communicate with Your Customers in a Crisis
  • Are You Working Too Much?

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